Paypal’s Reply To Scam Emails

by Scam on June 28, 2007

in Suspect Emails

Well, I finally did it.

I sent a whole batch of scam emails to paypal, highlighting how so many people are using their company’s name and image in an attempt to phish or pharm financial and other personal details from unsuspecting web users.

I’d put this off for quite some time as i really didn’t think that I would get a reply worth reading.

I mean, after all, they must get thousands of these scam emails sent in every day right?

When I received the reply from paypal I wasn’t disappointed – it was just an automated response.

Thank you for taking the time to contact spoof@paypal.com. The email you
reported was not sent by PayPal and is a phishing (fraudulent) email.

What to do Next

Delete the phishing email. If you’ve already responded to the email,
please log in to your PayPal account and perform some important safety
measures.

1. Go to your Profile and change your password and security questions.

2. Review the payments listed on your Account Overview.

If you notice a payment that you don’t recognize, visit the PayPal Security Center to file a claim. We’ll promptly investigate any suspicious transactions and you won’t be held liable for unauthorized
payments sent from your account.

Visit the PayPal Security Center

In the new PayPal Security Center you’ll find fraud-fighting tips, tools, and technology.

You’ll learn:
* Ways to stay safe online
* How to spot fake emails
* What to do if you suspect unauthorized activity in your account

You’ll also find tools to help protect against identity theft:
* Equifax credit alerts: Receive notifications about activity on your credit accounts
* eBay Toolbar: Download a toolbar that warns you when you’re on a potentially fraudulent web site

Safeguard Your Account

Phishing emails often try to get your attention by telling you that there’s a problem with your account.

One way to figure out if an email is really from PayPal is to open a new browser and log in to your PayPal account. Any important information about your account will be displayed once you are logged in.

Thank You

By alerting us to this phishing email, you’re taking an active role in keeping the PayPal community safe. Users like you are our greatest partners in combating spoof.

We’ll use the information you provided to work with law enforcement to shut down the fraudulent website.

Sincerely,

PayPal

************************************************************************
Remember, PayPal will never ask you for your password in an e-mail. There are no exceptions to this policy. If someone claiming to be from PayPal asks you for your password in response to an e-mail, you should refuse to provide it and contact us. To contact PayPal, go to the PayPal Help Center and click the Contact Us link.

************************************************************************
This email is sent to you by the contracting entity to your User Agreement, either PayPal Inc or PayPal (Europe) Limited. PayPal (Europe) Limited is authorized and regulated by the Financial Services Authority in the UK as an electronic money institution.
***********************************************************************

Well they have received my email ok, but the lack of really useful information in their reply is a little concerning.

What exactly the not-so-savvy user would do now if they had given up all their financial information is not clear.

Just as well ScamTypes.com has the answers isn’t it!

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    Increase In Security For Paypal | Scam Types dot Com
    April 20, 2009 at 9:29 pm

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